Communication basically is the exchange of information, ideas and feelings about certain issues and it also acts as a means of connection between people. In today’s society, communication is essential as it aids in understanding each other’s thoughts, opinions and perspectives. Thus, possessing effective communication skills are vital and useful due to the various reasons.
Firstly, it helps in avoiding any unnecessary misunderstandings at work. The wrong conclusions will not be drawn about the conversation that I have just made, causing displeasure or bad feelings.
On top of that, in a conversation, being competent in communication allows me to effectively convey my thoughts to the opposite party such that I will be able to achieve what I had in mind. Effectual conversation allows mutual understanding between people so that both parties will be able to relate and connect better with each other. This is especially so when conversing with other racial groups in a multi-racial country like Singapore. Sensitive racial issues may be brought up unintentionally if I do not express myself clearly leading to misunderstandings and discontentment from my ethnic friend. Also, with mutual understanding, ideas could be shared, expression of emotions could happen and this allow relationships to be built.
Lastly , effective communication is particularly important when working in a team. It enables trust and respect to be established between group mates, encourages better learning experience and lastly, goals to be accomplished more efficiently. In a heterogeneous society we have today, meeting different individuals with different point of views are inevitable. Thus, with good communication, it helps people to understand the myriad perspectives that there are, apprehend the existing issues present and hence make decisions essential to resolve the problems.
